SHIPPING POLICY

Thank you for shopping with POP Products Plus! We want your shopping experience to be simple and enjoyable from the moment you place your order until it arrives at your door.

Order Processing

Orders are processed after payment has been successfully completed. Because POP Products Plus works with multiple suppliers and fulfillment partners, processing and fulfillment times may vary depending on the product ordered.

You will receive order and shipping information at the email address provided during checkout. When tracking information is available, it will be provided once your order has shipped.

United States Shipping

Available shipping options and charges are displayed during checkout based on the products in your order and their fulfillment location.

For products shipped under our standard domestic shipping rates, the following options may be available:

Standard Shipping: Estimated delivery in 3–5 business days — $8.00

Free Standard Shipping: Available on qualifying orders of $70.00 or more where the free-shipping rate applies.

Express Shipping: Estimated delivery in 1–2 business days — $15.00

Some products are fulfilled by our third-party suppliers and fulfillment partners. Shipping rates and estimated delivery times for these products may be calculated separately at checkout.

The shipping options, charges, and estimated delivery information displayed at checkout for your particular order will apply to that purchase.

Orders Containing Multiple Products

Products in the same order may be fulfilled by different suppliers or locations. As a result, your order may arrive in more than one package and at different times.

When applicable, shipping charges may also be calculated separately for products fulfilled from different locations. All applicable shipping charges will be displayed during checkout before you complete your purchase.

Delivery Estimates

Delivery estimates are provided in good faith and are not guaranteed arrival dates. Carrier delays, severe weather, holidays, high-volume periods, supplier processing times, and other circumstances outside our reasonable control may affect delivery.

Business days generally exclude weekends and recognized holidays.

Shipping Addresses

Customers are responsible for providing a complete and accurate shipping address at checkout.

If you discover an error in your shipping address, please contact us as quickly as possible at hello@popproductsplus.com. We will make reasonable efforts to assist you, but we cannot guarantee that an address can be changed once an order has entered processing or has shipped.

Tracking Your Order

When tracking information is available, it will be provided after your order ships. Please allow time for the carrier's tracking system to update after a shipping notification is issued.

Delayed, Lost, or Missing Packages

If your tracking information shows an unusual delay or you believe your package may be lost, please contact us at hello@popproductsplus.com with your order number.

We will work with the appropriate supplier, fulfillment partner, or shipping carrier to help investigate the issue.

If tracking indicates that a package was delivered but you cannot locate it, please check around the delivery location, with other members of your household, and with neighbors or building management when appropriate. You may also need to contact the shipping carrier for additional delivery information.

Damaged or Incorrect Orders

If your order arrives damaged, defective, or incorrect, please contact us as soon as possible at hello@popproductsplus.com. Include your order number and, when possible, photographs of the item and packaging so we can help resolve the issue.

Please see our Return & Refund Policy for additional information regarding returns and refunds.

International Shipping

International shipping availability may vary by product and destination. If shipping is available to your location, the available shipping options and charges will be displayed during checkout.

Customers are responsible for any applicable duties, import taxes, customs fees, or other charges imposed by the destination country unless otherwise stated during checkout. These charges are not controlled by POP Products Plus.

Questions About Shipping

If you have questions about your order or shipping, we're happy to help.

POP Products Plus
Email: hello@popproductsplus.com
Website: popproductsplus.com

Have a wonderful shopping experience with POP Products Plus! We love our customers!